The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person should demonstrate the ability to:

comply with legislative, organisational and OHS requirements to inspect and test cash-in-transit security equipment

inspect and test cash-in-transit security equipment according to manufacturer specifications and identify operational faults and defects

access and use necessary tools, equipment and materials to inspect and test cash-in-transit security equipment

identify non-serviceable systems or equipment and coordinate tagging and repair or disposal

identify risks and hazards that impact on safe operation of equipment and systems, and security of work area

use communication and interpersonal techniques to accurately and concisely convey information to others

accurately and legibly document and report operational details of equipment and system inspection and testing outcomes.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments, including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

Assessment for this unit must verify the practical application of the required skills and knowledge, using one or more of the following methods:

observation of processes and procedures

questioning of underpinning skills and knowledge.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

Required skills

problem-solving skills to:

identify and diagnose faults or deficiencies in operation of cash-in-transit security equipment

identify risk factors and assess degree of risk

planning and organising skills to manage work tasks to meet operational timeframes

observation and monitoring skills to check work area

initiative and enterprise skills to predict consequences, apply contingencies and identify improvements

literacy skills to:

identify and comply with legal and procedural requirements, including licensing requirements

read and interpret instructions, procedures, technical data and specifications

record, report and document information

interpersonal skills to relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

self-management skills to:

communicate using appropriate channels, codes and signals

select and use appropriate personal protective equipment (PPE)

use correct manual handling techniques

technology skills to select and use equipment appropriate to cash-in-transit tasks, including cash-in-transit security equipment

Required knowledge

approved communication terminology, codes and signals

Australian standards, regulations, procedures and codes of practice applicable to own role, responsibilities and cash-in-transit tasks

common faults and malfunctions in cash-in-transit security equipment

housekeeping standards

permit and licensing requirements for cash-in-transit operations

principles of effective communication, including interpersonal techniques

principles of effective teamwork

procedures for accessing and storing tools, equipment and materials

procedures for inspecting and testing a range of cash-in-transit security equipment

procedures for tagging non-serviceable equipment

procedures to prepare for cash-in-transit operation, including systematic checks and correct strategic positioning and tactics

risks and hazards posed by faulty equipment and inspection and testing activities, and related precautions and controls

situations requiring support or assistance

technical terminology related to cash-in-transit security equipment

tools, equipment and materials required to inspect and test equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information may relate to:

client instructions

codes of practice, including the National Standards for Manual Handling and the Industry Safety Code

emergency procedures

material safety data sheets (MSDS)

operations manuals and job specifications

quality assurance procedures

manufacturer specifications

standards and certification requirements

supplier instructions

workplace policies and procedures.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct and code of ethics

communication and reporting procedures

complaint and dispute-resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

information that must be recorded

maintenance schedules

OHS policies, procedures and programs

own role, responsibility and authority

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

servicing of cash-in-transit security equipment

statutory reporting

storage and disposal of information.

Legislative requirements may relate to:

Australian standards and certification requirements

licensing and permits for firearms

licensing requirements for handling and carrying particular classes of goods

relevant state and territory regulations and legislation covering:

firearms

OHS

privacy

surveillance.

Cash-in-transit security equipment may include:

access control systems

alarm systems

communications equipment

digital versatile discs (DVDs), video cassette recorders (VCRs) and webcams

electronic equipment

firearms

mobile and fixed telephones

portable and mounted two-way radio

PPE

public address system

surveillance cameras.

OHS requirements may relate to:

controlling and minimising risks

correct manual handling, including shifting, lifting and carrying

duty of care

emergency procedures

first aid

housekeeping

identifying, assessing and reporting risks and hazards

monitoring the work environment

non-conforming or suspicious consignments

safe use and maintenance of security equipment

safety of self and others

security of work area

tagging of non-serviceable or faulty equipment

teamwork and back-up support

two-way radio

using PPE, such as:

firearms

gloves

safety headwear and footwear.

Checking aims to:

confirm operational effectiveness

identify faults or damage that may limit operational capability

identify potential risks and hazards

identify servicing or maintenance requirements.

Interpersonal techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

control of tone of voice

cultural awareness and sensitive use of language and concepts

demonstrating flexibility and willingness to negotiate

giving constructive feedback

providing sufficient time for questions and responses

using plain English

using positive body language

using questioning, reflection and summarising to clarify understanding.

Communication channels and processes may relate to:

direct line supervision paths

established communication protocols

lateral supervision paths

organisational communication networks

use of mobile and fixed telephones

use of two-way radio

verbal and non-verbal communication procedures, such as:

abbreviations

call signs

coded messages

hand signals

phonetic alphabet

procedure words for radio telephone communication.

Relevant persons may include:

clients

management

private security personnel

public sector security personnel

security consultants

specialist or technical staff

supervisor

team members.

Potential hazards and risks may include:

exposed electrical wiring

firearms handling

hazardous or dangerous goods and materials

manual handling

non-compliance with manufacturer specifications.

Reports:

may be:

verbal

written

may relate to:

faulty equipment

identified hazards and risks

inspection and testing outcomes

replacement equipment.